Please read these terms and conditions (“terms”, “terms and conditions”) carefully before using the Fusemate website and services (the “service”) operated by Fusemate (“us”, ‘we”, “our”).
Conditions of Use
We will provide their services to you, which are subject to the conditions stated below in this document. Every time you visit this website, use its services or make a purchase, you accept the following conditions. This is why we urge you to read them carefully.
Fair Use Policy
At Fusemate, we need all of our customers to gain access to the best marketing and technical service support available through all of our service plans and products. By requesting support referred to as ‘tasks’, this Fair Usage Policy is in place to prevent abuse of our support service.
Fusemate’s STARTER and PRO plans are for single-business/owner use. Below is a list of circumstances, requests or behaviour that would not be viewed as “Fair Use”:
- White-labelling your task use to service your own clients
- For implementing tasks for other third-party websites and companies you do not own or operate
- Suspicious use or behaviour that is not normal with single-owner or individual use.
Subject to this Fair Usage Policy, Fusemate’s unlimited tasks permit unlimited requests for design and technical tasks that are supported under our tools list which can be implemented by our team in less than 3 hours from the start of implementation.
Different practices might be considered in deciding Legitimate Use and Fusemate maintains the right and authority to take any unlawful, restricted, strange or irregular activity into consideration in making its decision. Fusemate may at its choice, end its relationship with you, the customer, or may suspend your active plan subscription immediately if it should decide you are utilizing your tasks in a way that goes against this Fair Use Policy and Terms. Where reasonable, Fusemate will notify you via email as notice of inappropriate use prior to suspension or ending your subscription.
Content published on this website (digital downloads, images, texts, graphics, logos) is the property of Fusemate and/or its content creators and protected by international copyright laws. The entire compilation of the content found on this website is the exclusive property of Fusemate.
The entire communication with us is electronic. Every time you send us an email or visit our website, you are going to be communicating with us. You hereby consent to receive communications from us. If you subscribe to the news on our website, you are going to receive regular emails from us. We will continue to communicate with you by posting news and notices on our website and by sending you emails. You also agree that all notices, disclosures, agreements and other communications we provide to you electronically meet the legal requirements that such communications be in writing.
The materials on the Fusemate website are provided “as is”. Fusemate does not guarantee or provide warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, or non-infringement of intellectual property or other violation of rights. Fusemate does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any websites linked to this website.
From time to time, the Service may report on the success of one of its existing or prior clients/customers. The information about this success is accurately portrayed by the Customer. You acknowledge that the prior success of others does not guarantee your success. As with any business, your results, or the results of your clients may vary and will be based on yours, or your clients’ individual capacity, business experience, expertise, and level of desire. There are no guarantees concerning the level of success you or your clients may experience. There is no guarantee that you or your clients will make any income at all and you accept the risk that the earnings and income statements differ by individual. Each individual’s success depends on his or her background, dedication, desire and motivation. The use of our information, products and services should be based on your own due diligence and you agree that the Service is not liable for any success or failure of your business that is directly or indirectly related to the purchase and use of our information, products, and services reviewed or advertised on this Website.
The cost of third-party tools required for completing tasks requested by customers are not included in the services, plans or product provided by the Service. Additional costs for third-party tools are covered by the customer who agrees to purchase the tool if required, then provide the login to the Fusemate team to implement the required tasks for the customer.
Ownership, Trademarks & Provided Assets
You own all graphics, websites, funnels, digital assets, and files we create during any month paid in full. You will provide all content/copy to be used in our website development, automation and design. You agree that any materials provided to are proofed and approved to be used in your designs and development and are not owned or trademarked by a different entity. You are responsible that any materials provided can be legally used in our designs. We are not liable for the materials you provide as it pertains to license or trademark issues and you represent to Fusemate that all materials provided do not infringe on the intellectual property rights of third parties.
You agree to indemnify, defend, and hold harmless Fusemate and its affiliates, officers, members, managers, agents, successors and assigns (the “Indemnified Parties”) from and against all claims, demands, liabilities, damages, and costs including, without limitation, its reasonable attorneys’ fees, arising out of or relating to (i) your breach of any of the terms of this Agreement, (ii) your use of the services provided pursuant to the Site, and (iii) infringement of third party’s intellectual property rights or other proprietary rights.
Fees, Refunds and No-risk Purchase Guarantee
You agree to pay the fees, in such amount and for such billing frequency as specified during registration, in full prior to any obligation of Fusemate to perform under this Agreement. You further agree that, upon registering for the services through the Site and support system, you authorize Fusemate to charge your method of payment (e.g. credit card) for the fee on each anniversary of your registration date, based upon your billing frequency (e.g. monthly, quarterly, annually, one-time). Payment of the fees shall be in such amounts and at such times as set forth by Fusemate through information provided to you and as authorized through the sign-up and registration process. Your account and access to the services provided via the Site and support system may be suspended in the event of non-payment of applicable fees. You represent and warrant to Fusemate that such payment information is accurate and that you are authorized to use the payment instrument. You will promptly update your account information with any changes (for example, a change in your billing address or credit card expiration date) that may occur.
You may cancel your subscription with Fusemate at the completion of your agreed upon contract date. Upon cancellation, you will continue to have access to the Fusemate services through the end of your paid billing term. At the end of your agreed upon contract, your billing will continue on a month-to-month basis. While out of contract and in this month-to-month billing cycle, Fusemate may change its fees by posting the changes on the Site with 5 days’ prior notice, but with no advance notice required for temporary promotions or reductions in fees.
You may request a full refund within the 14-day free trial of a purchase of any new subscription plan. Beyond the 14-day window there are no refunds for partial subscription plans under any circumstance, including unused time on a plan. Promotions, upgrades, and adjustments to existing plans are non-refundable. You, the client are responsible to use Fusemate after a set-up contract is finalised, and during the period of monthly plans.
To cancel your subscription Fusemate requires 7 business days notice before the next billing cycle, otherwise you will be billed for the following cycle.
All Agency White-label customers on the Scale or larger plans agree to commit to a minimum 3-month period before being able to cancel. Once this 3-month period is reached, the plan will resume on a standard month-to-month basis.
You agree that the Service does not make any guarantees about the results of having used the Service, taking any action, whether recommended on this Website or by the service or not. The Service provides educational and informational resources that are intended to help users of this website succeed in their online business and otherwise. You nevertheless recognize that your ultimate success or failure will be the result of your own efforts, your particular situation, and innumerable other circumstances beyond the control and/or knowledge of the Service. You also recognize that prior results do not guarantee a similar outcome. Thus, the results obtained by others – whether customers of the Service or otherwise – applying the principles set out in this Website are no guarantee that you or any other person or entity will be able to obtain similar results.
By visiting this website, you agree that the laws of Australia, without regard to principles of conflict of laws, will govern these terms and conditions, or any dispute of any sort that might come between Fusemate, it’s staff, contractors and you, or its business partners and associates.
Any dispute related in any way to your visit to this website or to products you purchase from us shall be arbitrated by state or federal court of Australia and you consent to the exclusive jurisdiction and venue of such courts.
Comments, Reviews, and Emails
Visitors may post content as long as it is not obscene, illegal, defamatory, threatening, infringing of intellectual property rights, invasive of privacy or injurious in any other way to third parties. Content has to be free of software viruses, political campaign, and commercial solicitation. We reserve all rights (but not the obligation) to remove and/or edit such content. When you post your content, you grant [name] non-exclusive, royalty-free and irrevocable right to use, reproduce, publish, modify such content throughout the world in any media.
From time to time, the Service participates in affiliate marketing and may allow affiliate links to be included on some of our pages and blog articles. This means that we may earn a commission if/when you click on or make purchases via affiliate links. As a policy, the Service will only affiliate with products, services, coaches, consultants, and other experts that we believe will provide value to our customers and followers. The Service will inform you when one of the links constitutes an affiliate link. You recognize that it remains your personal responsibility to investigate whether any affiliate offers are right for your business and will benefit you. You will not rely on any recommendation, reference, or information provided by the Service but will instead conduct your own investigation and will rely upon your investigation to decide whether to purchase the affiliate product or service.
License and Site Access
We grant you a limited license to access and make personal use of this website. You are not allowed to download or modify it. This may be done only with written consent from us.